Refund Policy

1. Overview

BHG Abroad Investments and Services LLC ("Company", "we", "us", or "our") operates the Sabbati platform. This Refund Policy outlines the terms under which refunds are issued for paid subscriptions purchased through the platform. Payments are processed by Paddle, our authorized payment provider.

2. 14-Day Refund Window

If you are not satisfied with your subscription for any reason, you may request a full refund within 14 days of the date of purchase. This applies to all subscription plans and all customers — no exceptions.

To request a refund within the 14-day window, simply contact us at [email protected] or use the support options available in your account. No reason is required.

3. After the 14-Day Window

After the 14-day refund period has passed, refunds are no longer available. You may still cancel your subscription at any time to prevent future charges.

4. Subscription Renewals

Subscriptions renew automatically at the end of each billing cycle. The 14-day refund right applies to your initial subscription purchase. Automatic renewals are not eligible for refund; if you do not wish to continue, please cancel at least 48 hours before the end of your current billing period to avoid being charged for the next cycle.

5. Cancellation

You may cancel your subscription at any time through your account settings or by contacting us at [email protected]. Upon cancellation:

• Your subscription remains active until the end of the current billing period.
• You will not be charged for subsequent periods.
• Your account reverts to the free tier with limited access after the paid period ends.

6. How Refunds Are Processed

Approved refunds are processed through Paddle and returned to your original payment method. Refunds typically appear on your statement within 5–10 business days, depending on your financial institution.

7. Free Tier

Sabbati provides a free tier with limited access to features. We encourage you to explore the free tier before committing to a paid subscription to ensure the Service meets your needs. No payment information is required for the free tier.

8. Changes to This Policy

We may update this Refund Policy from time to time. Changes take effect upon posting. Material changes will be communicated via email or a notice on the Service.

9. Contact Us

If you have questions about this Refund Policy, please contact:

BHG Abroad Investments and Services LLC
Email: [email protected]